At Zoe Lens, we are committed to providing a smooth and reliable delivery experience. Please review our shipping policy below:
1. Payment Method
-
We currently do not accept electronic payment methods (credit card, debit card, UPI, PayPal, etc.).
-
All orders are processed through Cash on Delivery (COD) only.
2. Processing Time
-
Orders are verified and processed within 3 business days after placement.
-
Once your order has been processed, it will be shipped to your delivery address.
3. Estimated Delivery Time
-
The estimated delivery timeframe is 7–10 business days from the date of shipment.
-
Please note that delivery times may vary depending on your location, courier service, and other external factors.
4. Shipping Confirmation & Updates
-
Once your order is shipped, you will receive a confirmation notification.
-
Tracking information may be shared if available from our delivery partners.
5. Delays & Exceptions
-
While we strive to deliver within the estimated timeframe, unforeseen delays (weather, courier issues, regional restrictions, etc.) may occur.
-
Zoe Lens is not responsible for delays beyond our control but will assist in resolving any shipping concerns.
6. Contact Us
For questions or concerns regarding your order or shipping status, please contact us:
Zoe Lens
Email: [email protected]