Welcome to Zoe Lens. These Terms and Conditions (“Terms”) govern your use of our website, services, and purchases. By accessing or using Zoe Lens, you agree to comply with and be bound by these Terms.
1. General
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Zoe Lens is the sole operator of this website and services.
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We reserve the right to update or modify these Terms at any time without prior notice.
2. Payment
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Zoe Lens only accepts Cash on Delivery (COD) as the payment method.
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We do not accept electronic payments (credit cards, debit cards, UPI, PayPal, etc.).
3. Orders & Shipping
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Orders are processed within 3 business days.
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Estimated delivery time is 7–10 business days from the date of shipment.
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Delivery times may vary depending on your location and courier service.
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Zoe Lens is not responsible for delays outside our control (e.g., courier issues, natural events, etc.).
4. Returns & Refunds
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Returns are accepted within 24 hours of delivery.
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Refunds are processed within 3 business days once the returned item is approved.
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Refunds are issued via online transfer only.
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Items must be unused, in original packaging, and in the same condition as received.
5. User Responsibilities
By using our services, you agree that you will not:
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Misuse the website for fraudulent activities.
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Provide false information during checkout.
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Violate applicable laws or third-party rights.
6. Limitation of Liability
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Zoe Lens is not liable for indirect, incidental, or consequential damages arising from your use of our products or services.
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Our liability is limited to the amount paid for your order.
7. Intellectual Property
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All content, branding, logos, and materials on Zoe Lens are the intellectual property of Zoe Lens.
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Unauthorized use, reproduction, or distribution is prohibited.
8. Contact Us
For any questions or concerns regarding these Terms, please contact us:
Zoe Lens
Email: [email protected]